Cancel or schedule an appointment

The Children's Hospital offers several ways to cancel or schedule a visit: by calling or writing an email, as well as canceling and scheduling visits using electronic online forms.

Created: 13.11.2025.
Updated: 13.11.2025.

How to cancel a visit?

  • In the PATIENT PORTAL of the Children's Hospital (by clicking the "Cancel" button)
  • By sending an e-mail in free text to the e-mail address: pieraksti@bkus.lv
  • By calling 80708866 (on weekdays from 8:00 to 17:00)
  • By canceling an appointment during a robocall (two days before the scheduled visit)
  • By responding to a reminder text message or reminder e-mail
  • If something unexpected has happened, the appointment can also be canceled on the day of the visit in the PATIENT PORTAL (the "Atteikt" button is active a few hours before the appointment time), or as soon as possible after 8:00 by calling: 80708866.

Canceling a visit almost at the last minute can give another child a chance!

How to make an appointment?

  • By filling out the online APPLICATION FORM
  • By calling 80708866 (on weekdays 8:00 to 17:00)
  • If you want to ask a question about the visit, write to: pieraksti@bkus.lv. Customer service staff will contact you as soon as possible, but no later than within three business days.
  • You can sign up for a remote pediatrician consultation in the PATIENT PORTAL. You can sign up for an in-person pediatrician consultation in acute cases by calling 80708866 (on weekdays 8:00 to 17:00) or in the PATIENT PORTAL.